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Domains, DNS and certificates
A managed identity for your online services.
Unclear domain ownership, incorrect DNS records or expired certificates can interrupt websites, email and application access. We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover. You receive: a documented register of domains, settings and responsibilities; Validated settings and renewal and change procedures.
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When it helps
Unclear domain ownership, incorrect DNS records or expired certificates can interrupt websites, email and application access.
What we do
- Domain ownership, renewals and administrative access review
- DNS records, subdomains, redirects and cutover planning
- TLS certificates, automatic renewal and expiry monitoring
How it works
We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover.
What you receive
- A documented register of domains, settings and responsibilities
- Validated settings and renewal and change procedures
Illustrative example
Illustrative: before a website migration we prepare DNS records, verify email and coordinate the domain cutover.
How we measure success
- Correct operation of selected web and email services
- Timely renewal and traceable configuration changes
After launch
The proposal defines managed systems, support hours, escalation, ownership and expected response. More demanding availability is designed around requirements and available resources.
Hosting, servers, cloud and networks
An environment suited to workload and working practices.
Applications and users need suitable capacity, connectivity and clear responsibility for the operation of their environment. We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover. You receive: an environment with the agreed configuration; Network diagram, resource inventory and administration guidance.
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When it helps
Applications and users need suitable capacity, connectivity and clear responsibility for the operation of their environment.
What we do
- Hosting, VPS, servers and public or private cloud selection
- Networks, Wi-Fi, segmentation, connections and agreed devices
- System configuration, updates, access and documentation
How it works
We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover.
What you receive
- An environment with the agreed configuration
- Network diagram, resource inventory and administration guidance
Illustrative example
Illustrative: a business connects a branch to its application environment and separates employee, guest and device access.
How we measure success
- Availability and responsiveness during the agreed period
- Connection success and capacity suitability
After launch
The proposal defines managed systems, support hours, escalation, ownership and expected response. More demanding availability is designed around requirements and available resources.
Business email and digital workplaces
Collaboration with managed accounts and devices.
Scattered accounts, shared passwords and disorganised documents complicate collaboration, employee onboarding and safe offboarding. We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover. You receive: an organised workplace and access matrix; User and administrator guidance plus joiner and leaver procedures.
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When it helps
Scattered accounts, shared passwords and disorganised documents complicate collaboration, employee onboarding and safe offboarding.
What we do
- Business email, calendars, documents and collaboration tools
- Identity, MFA, groups, permissions and account lifecycle
- Management of agreed computers, devices and email settings
How it works
We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover.
What you receive
- An organised workplace and access matrix
- User and administrator guidance plus joiner and leaver procedures
Illustrative example
Illustrative: a new employee receives a named account, appropriate groups and shared document access without sharing passwords.
How we measure success
- Correct user permissions and email delivery
- Time to onboard users and remove unneeded access
After launch
The proposal defines managed systems, support hours, escalation, ownership and expected response. More demanding availability is designed around requirements and available resources.
IT migrations and environment upgrades
A transition with validation and rollback plans.
Moving servers, email or cloud services without understanding dependencies can interrupt critical workflows and obscure control over data. We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover. You receive: a documented migration plan and verification results; An updated environment inventory and responsibility handover.
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When it helps
Moving servers, email or cloud services without understanding dependencies can interrupt critical workflows and obscure control over data.
What we do
- System, data, permission and dependency inventory
- Migration planning, trial transfer and an agreed cutover window
- Validation of data, service behaviour and rollback readiness
How it works
We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover.
What you receive
- A documented migration plan and verification results
- An updated environment inventory and responsibility handover
Illustrative example
Illustrative: email and files move to a new environment after a pilot group is verified and the cutover is approved.
How we measure success
- Completeness of migrated data and permissions
- Interruption duration against the agreed plan
After launch
The proposal defines managed systems, support hours, escalation, ownership and expected response. More demanding availability is designed around requirements and available resources.
Monitoring, backups and recovery
A verified return to operation matters.
A backup without a recovery test or an alert without an accountable owner does not provide a usable response to failure. We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover. You receive: monitoring dashboards, alerts and ownership records; A recovery test report and restoration instructions.
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When it helps
A backup without a recovery test or an alert without an accountable owner does not provide a usable response to failure.
What we do
- Monitoring agreed services, logs and resource capacity
- Backup schedules, retention, separation and access policies
- Recovery tests with agreed recovery time and data loss objectives
How it works
We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover.
What you receive
- Monitoring dashboards, alerts and ownership records
- A recovery test report and restoration instructions
Illustrative example
Illustrative: we restore a selected application into a separate environment and verify access, content and actual recovery time.
How we measure success
- Successful recovery tests and achieved recovery time
- Restored data against the agreed objectives
After launch
The proposal defines managed systems, support hours, escalation, ownership and expected response. More demanding availability is designed around requirements and available resources.
DevOps, deployment and infrastructure costs
Repeatable releases and visible consumption.
Manual deployments and uncontrolled resource creation increase the risk of errors, delayed releases and unnecessary expense. We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover. You receive: a documented release process and tested rollback; Cost visibility and a prioritised improvement plan.
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When it helps
Manual deployments and uncontrolled resource creation increase the risk of errors, delayed releases and unnecessary expense.
What we do
- CI/CD, environment separation and infrastructure automation
- Containers, secret management and previous release rollback
- Usage, capacity and licensing reviews with optimisation options
How it works
We record the current environment and dependencies, define the scope, implement agreed changes and verify operation and handover.
What you receive
- A documented release process and tested rollback
- Cost visibility and a prioritised improvement plan
Illustrative example
Illustrative: after tests, an application deploys to staging; an approved release reaches production with a rollback option.
How we measure success
- Deployment and rollback time and success
- Resource cost against workload and the agreed baseline
After launch
The proposal defines managed systems, support hours, escalation, ownership and expected response. More demanding availability is designed around requirements and available resources.
Scope and delivery options
Hybrid environments, high availability, advanced container orchestration and multi-site operation are designed after assessing workloads, dependencies, recovery targets and specialist needs. Support coverage and response expectations are defined in the proposal.
Technologies and approaches
- DNS / TLS
- Domain routing and encrypted web connections.
- VPS / cloud / on-premise
- Virtual, cloud or local infrastructure options.
- Docker / CI/CD
- Application packaging and repeatable releases.
- Monitoring / backup
- Operational monitoring and backups with recovery planning.
